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Satisfaction Survey

  1. Have you requested police assistance in the last twelve months?*

  2. Have you been the victim of a crime in the last twelve months?*

  3. Please indicate why you called the police*

  4. Was the telecommunicator professional and helpful?*

  5. Overall, how satisfied were you with your contact with the telecommunicator?*

  6. Overall, how satisfied were you with the police time reponse to the incident?*

  7. Overall, how satisfied were you with the police officer's professionalism and willingness to assist?*

  8. Did the police officer fully explain their actions and any applicable laws?*

  9. Did the police officer offer assistance, which may decrease the chances of you being a victim in the future?*

  10. Overall, how satisfied were you with your interaction with the police officer?*

  11. Please rate your overall satisfaction with the Swansea Police Department*

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