Sewer Billing & On Line Payment

Village to Pass Credit Card Fees on to Users starting December 1, 2016....For the convenience of residents, several years ago the Village of Swansea instituted a system for accepting credit cards, debit cards and on-line check processing for the payment of utility bills, purchase of trash stickers, and other financial transactions. But each such transaction includes the payment of a convenience fee to the entity that processes those transactions on behalf of the Village. Since its inception, those fees have been absorbed by the Village. Yet the annual cost has grown to over $27,000.00 in the last 12 months.

In essence, under this approach, all residents end up subsidizing that cost on behalf of the residents who actually use the option. In light of tightening budget constraints, the Village Board therefore adopted a resolution on Oct 17th that will now require the individuals using the convenience of those payment methods to pay the associated fees. While the Village receives none of that fee, the change will free up the $27,000.00 for other budget needs.

In the future anyone paying by on-line check will be charged a flat fee of $1.00 for each check processed. In addition, those using on-line credit or debit cards either on-line or in person will be charged a fee equal to 3.00% of the transaction amount, plus $.50 if the transaction is for an amount less than $100.00.

Information about your Sewer Bill
Sewer bills may be paid in person at the Government Center at 1444 Boul Avenue, Swansea, IL Monday through Friday, between 8:00a.m. and 4:30p.m. There is also a 24 hour night drop located in the parking lot.

If you would like your bill to be emailed to you instead of a paper bill click here. You will sign into PSN and click the opt out of paper bill. 
You may call Payment Services Network (PSN) to make a payment by phone at 1-877-885-7968. PSN offers online bill payment via Echeck, credit card or debit card. To make an online payment click here.
For those customers who prefer to have their payment automatically withdrawn from their checking account on the due date, please fill out an Electronic Sewer Payment form (Click here for form) and attached a voided check. You can mail your forms to the Swansea Government Center, 1444 Boul Avenue, Swansea, IL 62226, or you may drop them off in person or place them in the drop box.

If you have any questions regarding your bill, please call us at (618)234-0044.

For Property Owners who wish to have their tenants billed directly, they must fill out an Owner Liability Form (click here for form).
We also offer a summer adjustment to Swansea residents around September. This adjustment is for the summer months when resident are watering their lawns more than normal. If you would like to apply for the summer adjustment, keep an eye out in the Swansea Report around September.  The form will be posted in the Swansea Report, just fill it out and send it in to the Sewer Billing Department at 1444 Boul Avenue, Swansea IL 62226 or 
  click here for the form. We will not accept any forms until September 1st.   
The time has expired for the Summer Usage Adjustment, please apply next year.

Summer Usage Deduction Form - Fillable

Sewer charges are billed in two parts - the "Bi-monthly Charge for Basic Service" and "Sewer Use". The basic charge is $26.82 per billing period. Every individual unit pays this amount to offset the normal operational costs of the sewer system. Even if there was no sewer usage during a specific period, the Basic Charge is billed and payable. If you buy or sell a home during the billing period, the Basic Charge is pro-rated. The Sewer Use charge is based upon the amount of water used and reported to the Sewer Billing Department by Illinois American Water Company. The assumption is made that water, once used, is discharged into the public sewer system. The Village charges Sewer Use at a rate of $2.68 per one hundred cubic feet of water used. Your bill will list the "Present" and "Previous" reading in units of one hundred cubic feet.  The difference is then computed and the resulting amount is the amount due for that billing period. For example, a present reading of 548 ( units of 100 cubic feet) and previous reading of 529 ( units of 100 cubic feet), would result in a consumption of 1900 cubic feet. At a rate of $2.68 per one hundred cubic feet, the formula becomes 1900 divided by 100 = 19 (units of 100 cubic feet) times $2.68 = $50.92. This customer's total sewer cost for the billing cycle would therefore be $26.82 ( Basic Charge ) + $50.92 ( Sewer Use ) for a total of $77.74. This type of rate structure is most equitable as all users are charged a flat amount for the system's operation, plus another charge that is calculated according to the amount of water used.